Vitalia Tours & Celebrations’ Privacy Policy Statement​

Effective Date: April 27, 2016

General

At Vitalia Tours & Celebrations (aka Vitalia Tours), we value your privacy, and we continue to make it one of our top priorities to ensure that the information you provide on our site is confidential and secure. Because we want you to understand how our website interacts with visitors and how we will use any information gathered when you visit our website, please read this section of our website to learn more about Vitalia Tours’ philosophy and privacy policy. By using our services and viewing this site, you are consenting to the information collection, use and disclosure practices described in this privacy policy.

This privacy notice discloses the privacy practices for Vitalia Tours. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.


Information Collection, Use, and Sharing
Our purpose through this website is to promote trips, tours, events and services sold by Vitalia Tours, as well as other businesses both affiliated and non-affiliated, and also to provide information or services in regards to traveling to Italy.  As such, Vitalia Tours collects personally identifiable information (name, e-mail address, etc.) as well as general and demographic data (zip code, travel requirements, preferences, etc.) that you submit voluntarily when you request information from our site about tours, itineraries, and other products and services that are offered on the Vitalia Tours’ website.

Vitalia Tours will not rent, sell, or otherwise share your contact information with other people, third parties, or nonaffiliated companies except to provide services to you at your request, or as required by law. We use the contact information you provide primarily to respond to you and/or to contact you about the product(s) or service(s) for which you have requested information. Vitalia Tours will also share this information with certain business partners to provide requested services that we do not provide directly.  The information we pass on for travel purposes is retained by these individuals and companies as passenger and customer records. Some of these suppliers may post their own privacy policies related to customer data. Vitalia Tours has no control over the data it provides to its vendors and suppliers.

We use e-mail addresses to answer e-mail we receive, and as an efficient and environmentally-friendly means of communicating written information with you relative to our business with you. Such addresses are not shared with outside parties unless it is necessary for that partner to directly communicate with you.  In those cases we will inform you that we have provided your contact information to our suppliers and what that contact information entails.  Additionally, we may contact you via email in the future to inform you of new products, services and special offers from Vitalia Tours, or changes to this privacy policy. Vitalia Tours may disclose specific information upon governmental request, in response to a court order, when required by law, or to protect our or others' rights, property, or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. However, at this time we do not collect your credit card data. We use an outside credit card processing company to bill our clients for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies
A cookie is a piece of data stored on a site visitor's hard drive to help improve access to a site and identify repeat visitors to our site. For instance, when a cookie is used to identify you, you would not have to log in a password more than once, thereby saving time while on that site. Cookies can also enable websites to track and target the interests of their users to enhance their experience on their site. Usage of a cookie is in no way linked to any personally identifiable information on a site.

With respect to cookies: We do not set any cookies; however we may decide to use them in the future.  Some of our business partners may use cookies on their sites. However, we have no access to or control over these cookies.

Links
Please know that Vitalia Tours provides links to third-party websites as a service to our website visitors, and is not responsible for the content or information collection or privacy practices of such other sites. Please note that external websites' privacy policies may differ from ours. We encourage our users to be aware when they leave our site and to review and understand the privacy practices of any other site before providing them with personally identifiable information. Vitalia Tours takes no responsibility for the content and accuracy of the information provided by these third-party websites and Vitalia Tours does not take responsibility for other website's privacy policies and practices.

Notification of Changes
Occasionally, we may use customer information for new, unanticipated uses not previously disclosed in our privacy statement.  Vitalia Tours reserves the right to modify our Privacy Statement at any time, and in the event of such changes agrees to post the policy changes to our web site in a timely manner so that our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We will also provide you with the ability to opt out of these new uses.

If you are concerned about how your information is used, you should check our web site periodically for any updates or changes. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.

Your Access to and Control Over Information
You can ask to be removed from our mailings database at any time to stop further communication. You can do any of the following at any time by contacting us:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Simply send an email to info@vitaliatours.com or call us at 1-408-337-6018


 
If you have any further questions about our privacy policies, please contact us.

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Vitalia Tours and Celebrations, LLC, Tours Operators & Promoters, Gilroy, CA